The City of Marion is currently in the process of updating the way incoming phone calls are routed in our office. This update should be completed the week of May 23, 2022. Also "under construction" is our website. We are updating it to provide the necessary information to match the instructions given by phone.
We apologize for the temporary inconvenience and appreciate your patience during this process.
NOTIFICATION - WATER BILL PAYMENTS The city is currently undergoing a change in it's utility software. We are in the middle of the transition at this time and do not have an exact date as to when you can expect to see updated information on our "bill pay" website. We have been advised this may be 4 more weeks.
You will notice that the new statements mailed out on May 1st look different. Please disregard the balances you see online, those balances are from our old system and we are working on getting them removed as soon as possible. If you try to make a payment by phone, you will not get updated information at this time. However, you may still make a payment using the information from the billing statement that was mailed to you. You will need your account number using this system. (8-digits long. Zeros precede the actual numbers)
We appreciate your patience during this time.
Thank you, Suzanne Gonzales Interim City Secretary